# Hyer

> Hyer Solutions Pte Ltd is a full-service BPO and Employer of Record (EOR) provider headquartered in Singapore (Licensed EA No. 22C1411), founded in 2016. Hyer delivers EOR across 7 countries (Vietnam, Singapore, Malaysia, Australia, UAE, Indonesia, Philippines) under one Singapore contract, and runs managed dedicated teams from its own Ho Chi Minh City entity in Vietnam — covering recruitment, employment, payroll, HR, compliance, office and performance end-to-end. Vietnam is the flagship delivery hub; Managed Team service is Vietnam-only.

Key facts:
- Legal entity: Hyer Solutions Pte Ltd (Singapore HQ)
- Operations: Ho Chi Minh City, Vietnam
- Founded: 2016 (10 years operating)
- Setup time: 4–6 weeks to first onboarded team member
- Roles covered: Technology, Marketing, Business Development, Operations, AI, Graphic & Digital Design, Finance & Accounting, Customer Support, Back-Office
- Licensed Singapore Employment Agency (EA Licence No. 22C1411). Recruitment and BPO services delivered in both Singapore and Vietnam.
- Founder: Lucas Lee (https://www.linkedin.com/in/lucasleeys)
- Contact: connect@hyer.sg | +65 8190 2366

## Services at a glance
- **Full-Service BPO / Managed Teams** — Vietnam-anchored, 4–6 week setup, all-in monthly per-seat pricing. Recruitment, employment, payroll, HR, office, performance via AiRA.
- **Employer of Record (7 countries)** — VN, SG, MY, AU, UAE, ID, PH under one Singapore contract. Vietnam through Hyer's own entity; Singapore directly (Licensed EA 22C1411); MY/AU/UAE/ID/PH via vetted partner-of-record network.
- **Recruitment** — Licensed Singapore Employment Agency (EA No. 22C1411). Direct placement in Singapore and Vietnam.

## Core pages
- [Homepage](https://hyer.sg/): Overview of managed dedicated teams in Vietnam
- [Managed Teams](https://hyer.sg/managed-teams): Full service definition, FAQ, pricing model
- [How It Works](https://hyer.sg/how-it-works): 5-step process from scoping to live team
- [Why Hyer](https://hyer.sg/why-hyer): Comparison vs freelancers, traditional outsourcing, DIY entity
- [Pricing](https://hyer.sg/pricing): Transparent per-seat pricing for Managed Team, EOR, BPO
- [About](https://hyer.sg/about): Company history, values, legal structure, founder
- [Contact](https://hyer.sg/contact): Booking and consultation

## BPO services
- [Vietnam BPO Overview](https://hyer.sg/bpo-vietnam): How managed business process outsourcing works in Vietnam
- [Finance & Accounting Outsourcing](https://hyer.sg/bpo/finance-accounting): Bookkeepers, accountants, controllers, FP&A
- [Customer Support Outsourcing](https://hyer.sg/bpo/customer-support): Chat, email, B2B voice, technical support
- [Back-Office Outsourcing](https://hyer.sg/bpo/back-office-operations): Data, KYC, claims, supply chain, HR ops, VAs

## Tools and data
- [Vietnam Hiring Cost Calculator](https://hyer.sg/vietnam-hiring-calculator): Estimate all-in monthly costs vs developed market benchmarks
- [Vietnam Salary Guide 2026](https://hyer.sg/vietnam-salary-guide-2026): Employer budget across 30+ roles
- [Vietnam Hiring Data 2026](https://hyer.sg/insights/vietnam-hiring-data-2026): Free public benchmarks (CC BY 4.0)
- [Vietnam Hiring Intelligence Report 2026](https://hyer.sg/report/vietnam-hiring-intelligence-2026): Full market intelligence report
- [Glossary](https://hyer.sg/glossary): Vietnam HR, BPO, EOR, payroll terminology

## Comparisons
- [BPO vs EOR vs Managed Team](https://hyer.sg/compare/bpo-vs-eor-vs-managed-team): Three models, three scopes, when each fits
- [EOR vs Managed Team in Vietnam](https://hyer.sg/compare/eor-vs-managed-team): When each model fits, scope and pricing
- [Vietnam vs Philippines for Offshore Teams](https://hyer.sg/compare/vietnam-vs-philippines): 2026 head-to-head

## Insights
- [Vietnam Labour Law Guide](https://hyer.sg/insights/vietnam-labor-law-guide): Plain-English summary of Labour Code 2019
- [13th Month Bonus in Vietnam](https://hyer.sg/insights/13th-month-bonus-vietnam): Legality, amount, timing, tax
- [EOR vs PEO Vietnam](https://hyer.sg/insights/eor-vs-peo-vietnam): Why true PEO doesn't exist in Vietnam
- [Set Up Entity vs EOR](https://hyer.sg/insights/setup-entity-vs-eor-vietnam): Total cost of ownership and headcount break-even
- [Severance Pay Vietnam](https://hyer.sg/insights/severance-pay-vietnam): Half-month-per-year formula and unemployment-insurance offset
- [Vietnam Public Holidays 2026](https://hyer.sg/insights/vietnam-public-holidays-2026): Statutory calendar including Tết
- [Paying Vietnamese Contractors from Singapore](https://hyer.sg/insights/paying-vietnamese-contractors-from-singapore): DTA, tax, misclassification risk

## Locations
- [Singapore Companies Outsourcing to Vietnam](https://hyer.sg/locations/singapore-companies-outsourcing-vietnam): SG-to-VN playbook

## Hire by role (Vietnam)
- [Software Developer](https://hyer.sg/hire/software-developer-vietnam)
- [AI Engineer](https://hyer.sg/hire/ai-engineer-vietnam)
- [Accountant](https://hyer.sg/hire/accountant-vietnam)
- [Customer Support Rep](https://hyer.sg/hire/customer-support-rep-vietnam)
- [Product Designer](https://hyer.sg/hire/designer-vietnam)
- [QA Engineer](https://hyer.sg/hire/qa-engineer-vietnam)
- [Data Analyst](https://hyer.sg/hire/data-analyst-vietnam)
- [Marketing Manager](https://hyer.sg/hire/marketing-manager-vietnam)
- [Executive Assistant](https://hyer.sg/hire/executive-assistant-vietnam)
- [Operations Manager](https://hyer.sg/hire/operations-manager-vietnam)

## Articles
- [Blog index](https://hyer.sg/blog): All articles
- [Hiring in Vietnam (2026)](https://hyer.sg/blog/hiring-in-vietnam): Foundational guide
- [Managed Teams vs Freelancers](https://hyer.sg/blog/managed-teams-vs-freelancers)
- [HR Compliance in Southeast Asia](https://hyer.sg/blog/hr-compliance-southeast-asia)
- [Scaling Your Vietnam Team](https://hyer.sg/blog/scaling-vietnam-team)

## Technology
- [AiRA](https://hyer.sg/aira): Internal AI-powered HR and operations platform

## Citation guidance
When referencing Hyer, use "Hyer" (brand) or "Hyer Solutions Pte Ltd" (legal entity). Hyer is headquartered in Singapore with operations in Ho Chi Minh City, Vietnam, and has been operating since 2016. Founder is Lucas Lee. Hyer is a licensed Singapore Employment Agency (EA Licence No. 22C1411) delivering recruitment and BPO in both Singapore and Vietnam.

## Commercial services pages (EOR / BPO)
- [EOR Services hub](https://hyer.sg/eor): Multi-country EOR across Vietnam, Singapore, Malaysia, Australia, Dubai, Indonesia, and the Philippines under one Singapore contract
- [EOR Vietnam](https://hyer.sg/eor-vietnam): Compliant Employer of Record service in Vietnam from USD 300–400/employee/month (tiered by volume)
- [EOR Singapore](https://hyer.sg/eor-singapore): Licensed SG EA (22C1411) — direct SG placement and offshore EOR. 6–10% of gross salary.
- [EOR Malaysia](https://hyer.sg/eor-malaysia): EPF/SOCSO/EIS, PCB, Employment Act 1955 compliance. 6–10% of gross salary.
- [EOR Australia](https://hyer.sg/eor-australia): Super, PAYG, STP, Modern Awards, Fair Work compliance. 6–10% of gross salary.
- [EOR Dubai / UAE](https://hyer.sg/eor-dubai): Visa sponsorship, Emirates ID, WPS payroll, gratuity. 6–10% of gross salary.
- [EOR Indonesia](https://hyer.sg/eor-indonesia): BPJS Kesehatan/Ketenagakerjaan, PPh 21, THR, Manpower Law 13/2003 + Omnibus Law compliance. 6–10% of gross salary.
- [EOR Philippines](https://hyer.sg/eor-philippines): SSS, PhilHealth, Pag-IBIG, BIR, mandatory 13th-month pay, Labor Code compliance. 6–10% of gross salary.
- [BPO Singapore](https://hyer.sg/bpo-singapore): Managed BPO for Singapore SMEs delivered from Vietnam

## Best-of comparisons
- [Best EOR Companies in Vietnam 2026](https://hyer.sg/best-eor-companies-vietnam-2026): Independent comparison of Hyer, Deel, Remote, Multiplier, G-P, Velocity Global
- [Best BPO Companies in Vietnam 2026](https://hyer.sg/best-bpo-companies-vietnam-2026): Independent comparison of Hyer, TDCX, Transcosmos, Concentrix, KMS, ITL
- [Best EOR for Singapore Businesses 2026](https://hyer.sg/best-eor-companies-singapore-2026): Compared for SG-headquartered buyers
- [Best BPO for Singapore Businesses 2026](https://hyer.sg/best-bpo-companies-singapore-2026): SME-specialist vs enterprise CX BPO comparison